Reference

ubo168 Terms and Conditions: Your Account, Your Rules

Every account on ubo168 is governed by these Terms and Conditions, which set out what you can expect from us and what we ask of you in return.

Account Eligibility CoveredDANA · OVO · GoPay · QRIS ScopeData & Privacy ProvisionsAccount Security RulesSupport & Dispute Path
ubo168 ubo168 Terms and Conditions: Your Account, Your Rules
REACH US ON TERMS QUERIES

How to Contact Us About These Terms

If any clause in these Terms and Conditions is unclear, or you need to raise a dispute about account access or a payment transaction, our support team is available around the clock. Players in Bandung and across Indonesia can reach us through the channels below — response times are fastest via live chat.

Team online

Live Chat

Available 24 hours a day, 7 days a week directly from your account dashboard. Ideal for urgent questions about account status or a pending QRIS or DANA transaction.

Email Support

Send detailed terms-related queries or formal dispute notices to our support email. We aim to respond within 24 hours with a reference number for your case.

Help Centre

The Help Centre inside your account covers common terms questions — account ownership, payment scope, session rules and how to request a data summary.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

These six areas cover the practical side of how ubo168 manages your account data and keeps your session secure in line with our Terms and Conditions.

Account Ownership

Each ubo168 account belongs to one registered person. Sharing login credentials or transferring account ownership to another person is a breach of these terms and may result in account suspension.

Data Retention

We retain account data — including transaction records for DANA, OVO, GoPay and QRIS — for as long as your account remains active and for a defined period after closure, as required under applicable law.

Cookie Use

Session cookies keep you logged in during a game round or a QRIS checkout. Analytics cookies help us understand which lobby areas you visit most. You can manage cookie preferences from your account settings page.

Security Practices

Phone verification is required before your first withdrawal. We use encrypted connections for all wallet transactions and flag unusual login patterns — such as a new device in a new city — for a secondary check.

Your Data Rights

You may request a summary of the personal data we hold on your account by contacting support via live chat or email. Requests are processed within 30 days and sent to your registered contact.

Amendments & Notice

When we amend these Terms and Conditions, we post the updated version here and note the revision date at the top of the page. Continued account use after the posted date constitutes acceptance of the revised terms.

Common Questions About the ubo168 Terms

These are the questions we see most often when someone is reading through the ubo168 Terms and Conditions for the first time. Each answer points to the specific area of the terms it covers, so you can go straight to the relevant clause if you need the full text.

The complete Terms and Conditions are on this page. The version shown is always the current one. If terms have been updated, the revision date appears at the top of the document.

Yes. Section 4 of the terms covers all accepted payment methods, including DANA, QRIS, OVO and GoPay. Each method has the same dispute and record-retention rules applied to it.

We retain transaction records and account data for a defined period after closure as required by applicable rules. You can request a data summary before closing by contacting live chat support.

Access to account features and payment methods depends on local law. If a feature or payment rail is unavailable in your area, it will not appear in your account cashier.

Contact us via live chat, available 24 hours a day, or send a detailed email to support. You will receive a case reference number and a response within 24 hours for most queries.

No. These terms state that each account belongs to one registered individual. Sharing login access or allowing another person to operate your account is a breach and may lead to suspension.

We post the revised version on this page with an updated date at the top. Continuing to use your account after that date means you have accepted the changes as published.