What Our Legal Terms Actually Cover
Our terms apply to every account action — from the moment you complete phone verification through every deposit via DANA, OVO, GoPay, or QRIS and every withdrawal to your linked bank account. We define how transaction records are stored, how long account data is retained after
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closure, and under what conditions access may be restricted where local law permits. Jurisdiction-specific clauses mean that certain features or markets may be unavailable depending on your region in Indonesia. Bank transfer and virtual account transactions are logged and retained for a minimum period as required
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by applicable financial regulations. If you believe a record is inaccurate, you have the right to request a review through our support channel.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.